NATURAL SOURCE STORE Support Ticket

false advertising - Natural Source Store

Created By: DPNELSO's Picture DPNELSO Last Reply: DPNELSO's Picture DPNELSO
Priority Level: [Emergency] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0
Product: Natural Source Store

I ALSO DID THE FREE TRIAL AND WAS CHARGED MORE THAN I WAS SUPPOSED TO. THEN I CALLED AND CANCELLED RIGHT AWAY, AND WAS STILL CHARGED FULL PRICE FOR NEXT MONTH. I CALLED BACK AND THEY SAID I DID NOT CANCEL BEFORE AND ASKED IF I HAD A CONFIRMATION NUMBER IN WHICH THEY NEVER GAVE ME ONE. THEY DID ALLOW ME A RMA NUMBER FOR THE NEXT MONTH. I RETUENED IT ON JAN 6TH AND IT IS MAY 10 AND STILL HAVE NOT GOT A REFUND. THEY HAVE HAD A DIFFERENT EXCUSE EVERY TIME I HAVE CALLED. BUT NOW WHEN I CALL I GET NOTHING I JUST STAY ON HOLD FOREVER.


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