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NATURAL SOURCE STORE Support Ticket - You ripped me off, like everyone else that has purchased from you.

NATURAL SOURCE STORE Support Ticket

You ripped me off, like everyone else that has purchased from you.

Created By: breannesky's Picture breannesky Last Reply: breannesky's Picture breannesky
Priority Level: [High] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0

I ordered South Beach Brite. It said I only had to pay shipping and handling. Nothing in the terms and conditions did it say I had to pay 75.95 for something I didn't even receive. Your comapny claims I recieved it and told me to take it up with UPS. What kind of customer care is that??
As soon as I purchased the product, I received a call from you guys and I told the lady to take my name off of everything, I didn't wanna purchase anything else, and I didn't want to be billed for anything else. She said okay, but kept pressuring me to take her up on the great deals. I had to eventually hang up on her.

When I contacted your company I talked to a guy name Bolo? # 389. He told me he can't help me for something I did, and when I asked for a manager, he argued with me..said "Why??? No, I'm not doing that." Very unproffessional and I wanted to strangle him through the phone. He even made me cry. I called another number and got a better attitude, but gave me a thousand excuses as to why I couldn't get a refund.

He said he would send me the product again, but I don't even want the product! I never asked for it! Nor did I agree to purchase it in my customer agreement. Do you think everyone reads the tiny tiny print especailly those with bad eye sight? Give me a break. What is the difference between paying me back and giving me another product that i didnt even receive??? Probably because your products aren't worth a dime!

Your company disgusts me. If I am not refunded, I will not stop calling your customer service, and I will continue to post my complaints all over the interenet along with the other innocent people.


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