NATURAL SOURCE STORE Complaint

NATURAL SOURCE STORE Complaint

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Not the only one....


I ordered the free trial teeth whitening,when received it was not what I thought it was. Called and was given return #'s to return the product. Followed the procedure to return and they charged my account for 2 packages which I have not received, used or wanted....this offer was not presented as an ongoing subscription..or I would never have gone for it..its a sham. Now will go to my credit card co...


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Comments


jjyeng says: (7 years ago)
 0
I ordered the free sample in 10/09 at their website. There was NO Notice or Display on the website, which informs visitors that by placing an order for the free sample would cause recurrent purchase of the goods monthly and the credit card be charged automatically. Hence, during the two months I was away from home I received two packages from the company in 11/09 and 12/09, and was charged $890.00 approx. for each shipment. When I got back home late in 12/09, I cancel my credit card account and attempted to contact the company for refunds after returning the unsolicited goods to the company. However, I could not find the company's phone nor their mailing address to do so. I am still in the process of finding the company's address and working with my credit card company to reverse the charge.




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