NATURAL SOURCE STORE Complaint

NATURAL SOURCE STORE Complaint

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Natural Source Store - Scam! - South Beach Brite


My experience with this company was extremely negative. First of all, they are clearly taking advantage of the public with their Internet ad. They advertise the offer of a free sample only for $1.95. After an order is submitted with credit card information, you receive a message that your card will be charged $79 + each month. You cannot cancel or reverse the transaction after that. The ad is very deceptive. A representative from their company called me to confirm the order a couple of days before I received it. I told them I did not want the merchandise and to please cancel. I received the package anyway. I called within 14 days of receipt to get an RMA number and was told that my card was charged the day before and I would not get a refund. Apparently, they start counting from the day they charge your card, not the day it is received or even shipped. I spoke to a supervisor and she told me there was nothing she could do about it because my trial period was over and had been converted to and account. I called my credit card company and disputed the charge. I also cancelled my credit card number for a new one in the event they try to put further charges through to my card. Please don't make the same mistake. Stay away from this company.


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Comments


breannesky says: (8 years ago)
 0
I hate them. I want to post it everywhere.



scamm says: (8 years ago)
 0
I wish I had read your comment yesterday before I ordered. I've already been charged $79.95 and haven't even received the product. I don't want it now, and I will have to spend $ sending it back. It is the biggest scam ever.



elin says: (8 years ago)
 0
YOU ARE SO RIGHT!They are really a sham the way they do business.




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