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NATURAL SOURCE STORE Reviews

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  • you owe me 163.00



    I live in PA. In Nov 2009 They took 163.00 from me for teeth whitening products that I never received. Not one thing, no free trial, no products what so ever. I contacted the company. Countless times I was told the company had problems with visa and my refund would be in the mail soon. I have not received anything. They are theives. I would have to answer to someone it I stoled 163.00. One year ago, maybe they think I forgot about it. I bust my ass for 8 hours in a freaking factory to make that money.Im a single mom of 3. They set at a desk and just take it from me.163.00 means more to... More...
    (Beauty)
  • false advertising



    I ALSO DID THE FREE TRIAL AND WAS CHARGED MORE THAN I WAS SUPPOSED TO. THEN I CALLED AND CANCELLED RIGHT AWAY, AND WAS STILL CHARGED FULL PRICE FOR NEXT MONTH. I CALLED BACK AND THEY SAID I DID NOT CANCEL BEFORE AND ASKED IF I HAD A CONFIRMATION NUMBER IN WHICH THEY NEVER GAVE ME ONE. THEY DID ALLOW ME A RMA NUMBER FOR THE NEXT MONTH. I RETUENED IT ON JAN 6TH AND IT IS MAY 10 AND STILL HAVE NOT GOT A REFUND. THEY HAVE HAD A DIFFERENT EXCUSE EVERY TIME I HAVE CALLED. BUT NOW WHEN I CALL I GET NOTHING I JUST STAY ON HOLD FOREVER. More...
    (Advertising)
  • Refund



    I purchased some teeth whitening product from South Beach Brite that was supposed to be a trial offer of 99 cents, but my credit card was charged huge sums for these products and then I was sent more product that I don't want. I went on this web site as recommended by the customer help line but have not been able to get a RMA Number, to be able to return the products. More...
    (Beauty)
  • return product



    i have been trying to call you for a week and no body ever answers the phone, i ordered a trial of teeth whiteners and was charged over $150 compared to what I was told of 95 cents and 99 cents. I need an RMA # immediately to send back the trials. call me at 818-652-6171 or email to me at kholt@wm.com . It seems to be impossible to reach your company. Karen Holt 818-652-6171 More...
    (Beauty)
  • CANCEL THIS PRODUCT



    I responded to a free trial for a teeth whiting product for $6.95. I did not see anything about canceling in 14 days or I would continue to get product and be charged. More product came in days and a bill but I was traveling when I returned I saw that my charge card had been charged another again. I have called and called.... it sends you into a phone tree that no one answers, leave a number???? no one calls me back. I WANT TO CANCEL THIS PRODUCT More...
    (Miscellaneous)
  • Brite Tooth Whitener



    Tried to contact their customer care at 954-237-2690 to cancel their products within the 14 days no risk free trail period,the advertised customer care number was just a repeated recorded messages keep asking you to choice one of their menu without directing your call - what a waste of time and a waste of my long distance call charges! I tried to e-mail them and send them letter indicating I am not interest in their products anymore. Since I did not here back from them and have no way to contact them, Inevitably, I had to cancel my credit card in order to stop them keep billing me. My... More...
    (Advertising)
  • 75006F6E09



    I tried and tried to reason with your so-called customer service people, but to no avail. Both my wife and I had ordered so-called free trial samples of the South Beach Bite Tooth Whitener, and when it arrived we noticed that we had a free trial period that terminated on 12/7/09. We tried it, and decided that it wasn't for us, so we called on 12/7, only to be told that the billing on the credit card had already gone through. We were told that our free trial period began when we ordered it, even though it wasn't shipped for two days after that. The paper work that accompanies the... More...
    (Online Shopping - Sponsored by AMAZON.COM)
  • Refund



    I have been requesting a refund for 4months and the issue has not been addressed. All products were sent back within a timely manner, before my trial date ended and I also called in to cancel the product as well as before my free trial date ended. My account was still charged 89.95 and I have not recieved a reimbursement as of yet and it the month of August. I have spoken to at least 10 to 15 different people and I am be ing given the run around. I just want the issue resolved. More...
    (Online Shopping - Sponsored by AMAZON.COM)


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