NATURAL SOURCE STORE Consumer Complaints All Reviews

We are the online leader in resolving customer complaints.

* Customers use MeasuredUp to get replies from Businesses
* Thousands of Businesses across the country are partnered with us
* Businesses of all sizes follow MeasuredUp everyday to reply directly to your review
* Partner Businesses are alerted each time a new complaint, question or review is submitted

Put MeasuredUp to work for you free and get answers directly from a Business

Submit Your Free Complaint, Question Or Review To A Business

Notice: Undefined index: company_owner in /home/measured/public_html/core/templates/company_profile.tpl.php on line 169
Companies Click Here
Reply Here
Claim your Business Free
Claim Your
Business Free
Write Reviews
Write Free
Submit Support Tickets to Companies
Support Tickets


Subscribe Subscribe: RSS 2.0 - Atom 1.0
  • Never sent my refund

    November 2009, I was charged 163.00 for teeth whitening products, that I never received. Called them, got some kind of story about they had problems refunding visa transactions. I called for months I have all my contact records. Then I received a letter from the Natural Source Store, stated they were sorry for the inconveinence and my refund was approved and on its way to allow 8to12 weeks. I have never received it. One year later. This company has ripped me off. The employees are smart mouthed and lie. More...
    remphrey's Picture   remphrey    0 Comments   Comments
  • Refund Still Due

    I purchased a tooth-whitener from this online store and also cancelled my membership after the trial period. However i found a $178 charged to my credit card the very next month which was Jan2010. I was able to speak to an agent and register the complaint and he even gave me refund receipt numbers(some number made up) saying it will credited back to my CC. It never happened, and i have been calling since then. Now the telephone # doesnt seem to be existant anymore. This is the worst online shopping experience i have ever had. My refund is still due, and i dont think i will ever see a cent... More...
    sushmapujar's Picture   sushmapujar    0 Comments   Comments
  • Refund

    Natural Source Store phone number 954-237-2690/2691 are both disconnected. This company owes me 2 refunds and I was promised since February that the refund would happen. I did some research online and found that this company is operating under a different name and phone number. The website has the same physical address at the Natural Source Store in Davie, Florida. If you are due a refund call the new number everyday until they pay what you are due. 888-413-4512 Cosmetyn LLC & Global Beauty Products, customerservice Global Beauty Secrets 4051 SW 47th Ave... More...
    (Online Shopping - Sponsored by AMAZON.COM)
  • Horrible Company

    Natural Source Store or Lyderma Teeth Whitening, this company goes by two names. I continue to receive emails from this company telling me to contact their customer service immediately and they will charge my credit card. I received the trial of this product and the one time I could reach this company by telephone I canceled my account on 4/3/2010 but as of today 7/14/2010 I continue to receive these emails and am unable to reach them by telephone. Their emails state hours of 9 am-9pm M-F and it is now 2:57 pm and they say their offices are closed. Someone needs to close this company down. More...
    kathyfleming's Picture   kathyfleming    2 Comments   Comments
  • Disgusted with unprofessionalism

    I am so disgusted with this company. I don't know if it is the Natural Source Store or Lyderma, they go by two names. That is the first problem I have. I paid these people but still keep receiving emails from them that I owe them money and they are going to charge my credit card. It is at the level of harrassment now. I had about 5 emails just in the last two days from them, saying the same thing over and over. You can not reply to the email they send (or they say you can't). I do anyway. They tell you to call their customer service number to discuss the situation but they... More...
    Jordan's Picture   Jordan    0 Comments   Comments
  • tooth whitener

    I purchased a $.99 offer for some teeth whitener. I understood you were to contact them within 14 days, which I did. The 1st company I was able to talk with someone to cancel; but the 2nd I repeatedly called. finally, one day I was able to leave a message. All the other calls stated "this mailbox is full". I did this for some time. Then someone (male) called & talked to me about my cancellation. He said I would not be charged anything else on my acct but if I rec'd any package to contact them. I never rec'd any other item. About 2 months later a charge... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    jains7194's Picture   jains7194    0 Comments   Comments
  • Scammers

    Their product, Cosmetyn, doesn't work, and worst of all, after canceling my membership within the 14 days, I am still being charged for products that I didn't order. When I try to call, no one answers. You are put on hold for eternity and no response. I had to get a new credit card to stop the fraudulent charges. This business needs to be shut down! More...
    frey's Picture   frey    0 Comments   Comments
  • Ripped off

    When I ordered the teeth cleaning products, advertised at around $3, I got a call to "confirm my address" which was really a call to get me to sign up for continuing shipments. I refused but was put on the program anyway. I then got a charge on my credit card for $158 which was a complete surprise to me. I got suckered once and I will not order anything from the internet again. More...
    seed's Picture   seed    0 Comments   Comments
  • suggestion

    I say we (consumers) should have the right to place an ad in the very same newspapers they do. Where they (scammers) claim their product is, as know the ones? where they include testimonials? Well, if the consumer was able to read "our" testimonials as to the "scam" they are feeding us, right next to we not have the right to be "informed" BEFORE we consider a "scam"? Hence, we should all pool our monies and place such an ad... But no, for surely we would be infringing on "their" scammers's rights.... More...
    (Medical, Dental Services)
    mrdawson's Picture   mrdawson    0 Comments   Comments
  • South Beach Brite

    I too, was disappointed with this company's tactics. They outright lied to me on the phone. My credit card company called their Corporate telephone number's agent (not the one they offer on their web) and got someone on the phone within seconds. The agent lied about everything I brought up about my trial offer, order. I explained that I had called them at specified dates and times and she went on to say they had no such record. I had explained that when I called to get an RMA I was asked by the system (after being on hold for approx. 5 min's) to give out my info and... More...
    mrdawson's Picture   mrdawson    0 Comments   Comments
  • South Beach Sparkle-Brite

    I bought two samples of teeth whitening gel. The product is a scam. The company, Natural Source Store, requires that you return the product within 15 days of when they shipped it (yes, when it left their warehouse). So, it took 7 days for it to get to me, so I had one day to try a week's worth of product and then had to ship it back to them so they would get it in 15 days. That didn't happen, and little did I know that by purchasing the samples that I had now signed up to receive two shipments of product each month at $78.95 (almost $160/month). By the time I saw the charges on... More...
    (Medical, Dental Services)
    SherriFrost's Picture   SherriFrost    1 Comments   Comments
  • Teeth whitening

    I was recently scammed from the Natural Source Store in Florida for a teeth whitening trial that was very misleading and turned out to be very expensive. This is clearly a trial rigged to trap people. When you try to cancel the product they don't answer the phone or fax but continue to charge your credit card. I had to finally cancel my credit card in order to stop the charges. A real fiasco. More...
    ml46's Picture   ml46    0 Comments   Comments
  • SCAM

    Hi. I foolishly ordered the "free" trial of South Beach Brite and South Beach Sparkle. I decided to "opt out of the membership program". I have tried to call(954)237-2690 several times to cancel. Each time being stuck on hold and listening to an endless recording of their products. All this time on a long distance charge. I haven't even opened the package as I am disgraced with this treatment. My charge card has been charged multiple times. Do I really have to cancel the charge card in order to stop? Please advise asap. JMC Ontario, Canada More...
    (Online Shopping - Sponsored by AMAZON.COM)
    oiseau's Picture   oiseau    1 Comments   Comments
  • South Beach Brite

    I am really disappointed. I called Hollywood Brite just fine and called within the time frame but I can't cancel the South Beach one. I've tried and tried... To make matters worst the number is not a 1-800 number so I'll probably see long distance charges too... I am so frustrated I left 4 messages asking for a cancellation number or code and I get nothing. Today is day 14 for my trial and I ended up just cancelling my credit card saying it's lost or stolen so no further charges go on it. I didn't get charged the $79.99 but I still have not gotten anything... More...
    (Medical, Dental Services)
    Kirty83's Picture   Kirty83    2 Comments   Comments
  • Wasting money and time for nothing

    I received the products on Dec 20 afternoon and my initial order was on Dec 8 that means I only have two days for risk-free trial and not 14 days. If I can’t cancel my trial before Dec 22, there will start billing my Credit card on Dec 22 and every 30 days thereafter for $79.95 plus $4.95 S&H for each product-that’s mean they will bill me US$169.80 every 30 days for Sparkle and South Beach Brite. I regret I did not read the fine print before pressing “submit”; I definitely will not try their free trial if I know they will recur charge me. I had been misleading... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    reallyunhappy's Picture   reallyunhappy    3 Comments   Comments
  • Beware of this scam!

    This company is a criminal scam! I got to the bank as soon as they opened and they told me we were not the only ones taken in by this company! The bank quickly cancelled our debit card and advised me to return the package as soon as it arrives and do not open even any mail from them but return to sender! (In spite of how NSS says you can't refuse a package.) Thankfully they had only taken out a few dollars, but I could have lost hundreds! Sparkle was the product I ordered. So my advice is to act quickly by getting to the bank since trying to phone them will only result in continual... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    wisernow's Picture   wisernow    0 Comments   Comments
  • Never try their free trial

    Tried to contact their customer care at 954-237-2690 to cancel their products within the 14 days no risk free trial period,the advertised customer care number was just a repeated recorded messages keep asking you to choice one of their menu without directing your call - what a waste of time and a waste of my long distance call charges! I tried to e-mail them and send them letter indicating I am not interest in their products anymore. Since I did not here bcak from them and have no way to contact them, Inevitably, I had to cancel my credit card in order to stop them keep billing me. My... More...
    reallyunhappy's Picture   reallyunhappy    0 Comments   Comments
  • no customer care

    I tried and failed to get hold of any customer care while calling the care no.954-237-2690 since Dec 15th. Each time it was just non stop recorded messages with anybody picking up the calls. Since my initial order was made on Dec 8, 2009 and I never see any products arrive and I needed to cancel my 14 days free trial order and request not to enrol me into your Home Delivery Product and e-sbook service and make no further bill to my credit card. My credit card not in effective anymore. My initial Order no. for South Beach Brite Tooth was NSS-147-166831 and order no. for Sparkle was... More...
    reallyunhappy's Picture   reallyunhappy    0 Comments   Comments
  • Natural Source Store - Scam!

    My experience with this company was extremely negative. First of all, they are clearly taking advantage of the public with their Internet ad. They advertise the offer of a free sample only for $1.95. After an order is submitted with credit card information, you receive a message that your card will be charged $79 + each month. You cannot cancel or reverse the transaction after that. The ad is very deceptive. A representative from their company called me to confirm the order a couple of days before I received it. I told them I did not want the merchandise and to please cancel. I... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    JAmer's Picture   JAmer    3 Comments   Comments
  • This company

    This company ought to be ashamed of itself. They offer what seems to be a free 14-day trial of the South Beach Brite Tooth Whitener, but in reality, they're just waiting for people to misunderstand their policy pertaining to the time allowed for the trial so that they can stick it to them for the full amount of $79.95. My wife and I are both retirees on a limited income, and unfortunately we were foolish enough to fall for their scam. The amount they've stolen from us really hurts. Please don't be taken in by their fraudulent practices. More...
    (Online Shopping - Sponsored by AMAZON.COM)
    kenwheeler979's Picture   kenwheeler979    1 Comments   Comments
  • Natural source store

    When I first called and said I like to opt out of the program, they said "No problem. Her name was "Camille". They use fake names anyway. Then I called the second time when I found the $79.95 charge on my credit card statement, and I had the product for only ten days, they count the days in shipment too, so they betray you in this way by manipulating the days you had the product. When I called the woman was very very rude and denied that I was granted to opt out of the deal, and she hung up on me. I will file a police report in the State of VA, and report it as a credit... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    hauihn's Picture   hauihn    0 Comments   Comments
  • total scam

    the products don't work, period, it's just snake oil and the way it's marketed is just a slick way to snag maney out of peoples accounts, granted part of the blame belongs to the people that order this crap, please read the fine print before you register your credit card accounts, nothing is free, the only way these shysters can make money is to trick unsuspecting, gulible people, they are something more disgusting than words can describe, it's only a matter of time before karma takes its natural course and the owners of this scam wind up in prison More...
    (Online Shopping - Sponsored by AMAZON.COM)
  • Scammers

    I am looking for individuals who have been scammed by this company as I am working to file a law suit against them. I ordered the free trial on June 17th 2009 in which the terms that were given stated that the trial had a 21 day trial period. I canceled my trial on the 18th day; I was also charged later on the 18th day. I went back to the website in which I saw that the terms had changed to a 14 day trial; good thing I copied the terms on the day that I ordered the product. I called customer service who proceeded to tell me that the terms I had were old and that the 14 day terms had been in... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    raychell24's Picture   raychell24    1 Comments   Comments

    I purchase Cosmetyn and decided to opt out of the free trial period. I contacted them and confirmed that I opted out. I even received an email 6/25/09 indicating "This email is to confirm that you have been successfully canceled from receiving any further shipments and or billing from Natural Source Store." On 7/1, I returned home from work to find ANOTHER delivery from Natural Source Store. I reviewed my credit card statement to find that they had charged my credit card 56.90 on 6/29-4 days after confirming that I would not be charged! When I called the contact number at... More...
    (Online Shopping - Sponsored by AMAZON.COM)
  • Disgusting Company

    I returned the "free trial" of my teeth whitening gel after discovering that if you use the trial, they charge you $79.99. So it really isn't a free trial at all. After the company verified that I did not use the product, they gave me the option of returning it for a refund. I shipped in back to them and two weeks later I was still waiting to be reimbursed. I called and complained several times, and they kept asking for a tracking number. I checked the tracking number, and it was indeed delivered to their office, so I called back and they told me it usually takes 10 days... More...
    (Online Shopping - Sponsored by AMAZON.COM)


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team